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A discount allows merchants to reduce the amount payable by the customer based on a configured discount value. Discounts can be configured as either a fixed amount.

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Supported Discount Type

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Fixed Amount Discount

For a fixed amount discount, the configured discount amount is directly deducted from the applicable amount. For example:
Therefore:

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GST-Exclusive Price

For a GST-exclusive price, the discount is applied to the taxable amount first. GST is then calculated on the discounted taxable amount. For example:
GST is:
Therefore:
  • The exact application of a discount may depend on the discount configuration and the applicable tax configuration.
  • As of now, Discounts with GST inclusive invoice is not available.

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Apply Discount to One-Time Payments

To learn how to apply a discount to one-time payments, refer to the Apply Discount section.

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Business Use Cases

Discounts can be used with one-time payments to provide promotional pricing, encourage purchases, or offer special pricing to specific customers. The following use cases demonstrate discounts.

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1. Promotional Offers

Merchants can offer a fixed-amount discount as part of a promotional campaign. Example: A merchant sells a product for ₹2,000 and offers a ₹200 promotional discount.
This can be used for campaigns such as seasonal sales, product launches, or limited-time promotions.

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2. Coupon-Based Discounts

Merchants can provide customers with a coupon or promotional code that applies a fixed discount to the one-time payment. Example:
The merchant can validate the coupon and apply the corresponding discount to the payment amount.

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3. Customer-Specific Discounts

Merchants can provide a fixed discount to selected customers. Example: A merchant offers an existing customer a ₹250 discount on a product priced at ₹2,000.

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4. Bulk Purchase Discounts

Merchants can offer a fixed discount when a customer purchases multiple products or units in a single transaction. Example:
This can encourage customers to purchase multiple units in a single payment.

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5. Limited-Time Discounts

Merchants can offer a fixed discount for a specific period to create time-sensitive offers. Example:
The discount can be made available only during the configured promotional period.

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6. First-Time Customer Discounts

Merchants can offer a fixed discount to customers making their first purchase. Example:
This can be used as an incentive to acquire new customers.

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7. Partner or Affiliate Discounts

Merchants can provide a fixed discount to customers referred through partners or affiliate networks. Example:
This allows merchants to provide special pricing to customers coming through eligible partners or affiliates.